I always had a hard time saying ‘no’ to a person! I used to argue within myself that the person in the front was a human and if he asked for help I should help him/ her regardless of everything else. I still don’t think that I was wrong in that, in fact I encourage you to help the fellow human beings. Isn’t that why we form a society? But there are situations when you just can’t say ‘yes’. No matter what, your work is most important to you, and you should not let anybody just barge into your life and disrupt your work for which you may lose your job and more importantly your peace of mind!
Why I couldn’t I say ‘no’. I would always think that since this person had had asked me for help he/ she must had some genuine reason and he/ she could not do it by himself/ herself. In that case I’d not even think of saying ‘no’ because of the fear of proving myself to be ‘inconsiderate’. If the person was my friend or an acquaintance, I’d fear that I might lose his/ her friendship and moreover I might not even get any help when I’d need some in future. In such cases, I used to convince myself that what they were asking for were more important than what I was doing (which was not true always).
What happens if you are a ‘yes-man’. If you can’t say ‘no’ firmly, people will take you to be granted and they will never have any respect for what you do. They will use you to their own advantage. Needless to say, you’ll have less time for your work and you will lose your focus. Moreover you’ll get frustrated when the people you helped are not ready to return the favor. You don’t want to show yourself to be a ‘yes-man’, do you?
How to say ‘no’ without sounding ‘inconsiderate’. It’s not very easy, but it can be done. You just have to show that you understand his/ her problem and you are concerned about it. Give one and only one ‘genuine sounding’ reason (it doesn’t have to be genuine, but don’t sound as if you are giving an excuse) why you can’t help at that particular time (e.g. ‘My boss wants this done before lunch because he’ll need it for the meeting at 1′), apologize for not being able to help and also tell him/ her to let you know if he/ she needs any help in future. It all depends on how you say those words. Keep your cool, be polite and sound that you consider the problem to be a grave one (it doesn’t matter if you don’t think it’s so).
When to say ‘no’. In most cases you will know when you feel like saying ‘no’( although the problem is actually saying it). First of all, decide which one is more important – your work or what the other person is seeking your help for. In almost all the situations you won’t be able to handle both of them at the same time. Ask yourself the following questions: (1) ‘Is this an emergency?’. If ‘yes’, then (2) ‘What happens if I leave/ postpone my work?’, (3) What happens if I don’t help?’, (4) ‘Can he/ she do it without my help?’, (5) Is there anybody else available to help with the problem?’. If the problem is not an emergency, you can safely say ‘no’. Don’t underestimate your own work. Neither do the same for the work which your help is being sought for. If you find that the person asks for help in several occasions, consider saying ‘no’ as soon as possible. If you don’t like the person or there is no hope of getting any kind of help from him/ her in return (use your own experience with that person), say ‘no’.
In my last post I mentioned that I used to be a kid even a few months ago, and I had helped people without thinking about what I should get in return till then, because I was ‘kind’ in my heart (hehehe!) and moreover I lacked the ability to say ‘no’. As a result, people would just use me, my time and my resources to get their work done. When I decided that I got to stop that, I started saying ‘no’ when I didn’t feel like helping. They didn’t think I was inconsiderate (but just busy), and I haven’t lost any friend so far!